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FAQs
Restaurants
Home Ordering - Delivery
App Ordering - Collection
Loyalty & App
Gift Vouchers
Payments
Franchise
Restaurants
Home Ordering - Delivery
App Ordering - Collection
Loyalty & App
Gift Vouchers
Payments
Franchise
Restaurants
Is Panarottis Halaal?
Contact number for Panarottis?
What time does Panarottis close?
Is Panarottis open for sit-down?
Are there vegetarian and vegan options available?
Do you offer gluten-free pizza and pasta options?
Are nutritional information and allergens listed for your menu items?
Do you have a kids' menu?
How can I provide feedback or make a complaint?
I’d like to review my restaurant or takeaway experience. Where can I do this?
Home Ordering - Delivery
Is Panarottis on Mr D Food and Uber Eats?
Does Panarottis deliver?
App Ordering - Collection
How do I order online order via the App?
Will I get notified of my order status?
Can I edit my order after applying/redeeming vouchers?
Can I view my past orders?
Can I view my active order progress or status?
Loyalty & App
How can I change my personal details?
Why do I exit the app when I register or log in?
I was previously a Panarottis Rewards member. Why do I need to register again and what happened to my vouchers and points?
How do I delete my profile?
What will I be notified about?
I’m having trouble using the app, who do I contact?
I’m loving the app and want to give feedback, who can I send this to?
How do I sign up to be a loyalty member?
Who is eligible to join?
What are the advantages of becoming a loyalty member
Gift Vouchers
How long is a eGift Voucher valid for?
How do I check the balance on my eGift Voucher?
Payments
How do I scan my bill to earn points?
Can I scan to pay?
Why must I scan the bill?
Can I scan to redeem a voucher?
Will I have to link my credit/debit card again if I want to order using click and collect?
Can I add more than 1 credit card?
Can I remove my saved credit card?
Franchise
How much is a Panarottis franchise?
How do you go about enquiring to buy a Panarottis franchise?
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